Terms & Conditions

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At Ibrahim Collections, we value and respect your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit or make a purchase from our website or contact us through any platform.

By using our services, you agree to the practices described in this policy.

1. General Information

  • These Terms & Conditions apply to all visitors, users, and customers of Ibrahim Collections.

  • By using our services, you confirm that you are legally capable of entering into a binding agreement.

  • Ibrahim Collections reserves the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice.

2. Business Information

Business Name: Ibrahim Collections
Address: Circular Road, Rail Bazar, Raza Packing, Faisalabad
Contact Number: +92 339 061 13113
Email: support@ibrahimcollections.pk

3. Products & Services

  • We make every effort to display product details, prices, and images as accurately as possible.

  • Colors and product appearance may vary slightly due to lighting, photography, or screen resolution.

  • All products are subject to availability. We reserve the right to discontinue or limit quantities at any time.

4. Pricing & Payments

  • Once an order is placed, you will receive an order confirmation via call, message, or email.

  • Ibrahim Collections reserves the right to cancel any order due to:

    • Product unavailability

    • Pricing or description errors

    • Suspected fraudulent activity

  • Customers may request cancellation before dispatch. Once shipped, cancellation is not allowed.

5. Order Confirmation & Cancellation

  • Once an order is placed, you will receive an order confirmation via call, message, or email.
  • Ibrahim Collections reserves the right to cancel any order due to:
  • Product unavailability
  • Pricing or description errors
  • Suspected fraudulent activity
  • Customers may request cancellation before dispatch. Once shipped, cancellation is not allowed.

6. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to location, courier delays, or unforeseen circumstances.

  • Ibrahim Collections is not responsible for delays caused by courier companies or force majeure events.

  • Customers must provide accurate shipping details. We are not liable for non-delivery due to incorrect information.

7. Returns, Refunds & Exchanges

  • Returns, refunds, and exchanges are governed by our Return & Refund Policy.

  • By placing an order, you agree to the terms stated in that policy.

8. User Responsibilities

By using our website or services, you agree:

  • Not to misuse or attempt to harm the website or brand reputation

  • Not to provide false or misleading information

  • Not to engage in fraudulent, abusive, or unlawful activities

Violation of these terms may result in order cancellation or permanent restriction from our services.

9. Intellectual Property

  • All content on this website, including logos, images, text, designs, and graphics, is the property of Ibrahim Collections.

  • Unauthorized copying, reproduction, or use of our content is strictly prohibited.

10. Limitation of Liability

Ibrahim Collections shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Losses caused by misuse of products

  • Delays or failures beyond our reasonable control

Our liability, if any, shall not exceed the value of the purchased product.

11. Privacy

Your personal information is protected and handled according to our Privacy Policy. By using our services, you consent to the collection and use of your information as described therein.